Ms. Franklin began her career as a mainframe computer programmer, first with Metropolitan Life in Scranton, PA and then with First Pennsylvania, Bank in Philadelphia, PA. After several years, she moved into the consulting field with the national firm Software Design Associates.

Ms. Franklin was quickly promoted from the technical ranks into management, then sales and finally as the Philadelphia branch manager. Software Design Associates was acquired by AGS Computers, and then by NYNEX. Ms. Franklin ran the Philadelphia branch for a number of years, supplying customers with the appropriate technical consultants. Main clients were Bell Atlantic and DuPont.

In 1995, Ms. Franklin became one of the founding partners of Franklin Communications Services, an Internet Service Provider providing Web Site Services globally, and Internet Access locally to the Western New York area. Local Internet Access was spun off to Prime Communications in 1998 so that the company could concentrate on web services.

Quite a number of sites designed & developed by Ms. Franklin have won awards and recognition, including recognition from the Microsoft homepage for her personal Sherlock Holmes site. This particular site has received international critical acclaim from fans of the genre.
In March 1999, SciFi Weekly named her Star Trek Women Site it's site of the week.

In 1997, Ms. Franklin became one of the founding partners of FranklinMall.com, a retail storefront for home & garden on the web, as well as DomainRegister.com, an online domain name registration facility. In 2000, DomainRegister.com was named a Premier Gold Partner of Network Solutions.

In 2000, she founded DomainRegistrationWeb.com and was named a partner of Register.Com.

That same year, she founded HomeGardenMall.Com . As an 'e-shopper' herself, Ms. Franklin created this site (based on her own e-shopping experiences) to provide reliable categorized shopping links to other 'e-shoppers', saving them hours of search-engine searching.

In 2001, Ms. Franklin again partnered with Network Solutions. This time to provide customers an affordable, easy way to build websites with Image Cafe
In that same year, as a Premier Partner, Franklin Communications was able to offer .biz, info, .pro & .name domain registrations

2002 through the present saw sustained growth in the domain registration and webhosting business after the precipitous drop of late 2001.

2005 saw the introduction of Private Domain Name Registration, as well increased access to register additional ccTLDs (country code domain names).

2011 saw the introduction of additional gTLDs (generic top level domains) such as .ASIA and .EU, joining .MOBI, as well as even more ccTLDs available to register.

Ms. Franklin is a Dale Carnegie Sales graduate, a member of NAWBO (National Association of Women Business Owners) and has been listed in Marquis' Who's Who since 1989.